Questions & answers
Straight answers. Anything else, message us on WhatsApp — a human replies.
The basics
What is YalaTap, in one sentence?
A stand or card for your counter that opens your page on a customer's phone when they hold it near — your reviews, menu, socials, payments or whatever else you put on it, in one tap.
Does my customer need to download anything?
No. Nothing to install, no account, no sign-up. They hold their phone near the stand and your page opens.
Is it really faster than a QR code?
Much. A QR code needs the camera app, good light, a steady hand and a tap on a small banner. A tap is one movement — and people who won't bother with a QR will happily tap.
What if the customer's phone is old?
Every stand has a QR code printed on the back. Older phones scan it and land on exactly the same page. Nobody is left out.
Do I need Wi-Fi, power or a cable?
None of them. The stand has no battery and never needs charging. It works as long as the customer's phone has internet.
Setting up
How do I set it up?
You don't. Send us your business name and your Google listing on WhatsApp, we build your page and program the stand before it ships. You put it on the counter.
How long until it's working?
Your page is ready the same day. Delivery is usually 2–4 working days in Cairo, Giza and Alexandria.
Can I change where it points later?
Yes, from your phone, in seconds. Point it at a Ramadan menu this month and a summer offer next month. The stand never changes.
Can I put my logo on it?
Your logo appears on the page your customer sees. If you want it printed on the piece itself, tell us on WhatsApp when you order and we'll quote it.
Is the dashboard in Arabic?
Yes — properly in Arabic, not machine translated. Your page, your dashboard and our support. Switch between Arabic and English any time.
I have more than one branch. How does that work?
Each branch gets its own page and its own numbers, under one login — so you can finally see which branch is actually performing and which one needs a visit.
Reviews and Google
Is this allowed by Google?
Yes. YalaTap only makes it easy for a customer to reach your review page. We never write, buy, filter or hide reviews — the customer writes their own, which is exactly what Google requires.
What if someone leaves a bad review?
It happens to everyone. The difference is that with hundreds of genuine five-star reviews, one bad one barely moves your rating — instead of being a fifth of it.
Pricing and delivery
How is the project price calculated?
Every project is quoted on its own scope: how many pages and languages, what has to connect to it, whether any hardware is involved, and how much of it you want to manage yourself. Tell us what you need and we'll put a quotation together for you.
Do I own it or rent it?
You own it. You pay once and the piece is yours, with your page running on it.
How do I pay?
Instapay, bank transfer, or cash on delivery. Tell us what suits you on WhatsApp.
Do you deliver outside Cairo?
Yes — anywhere in Egypt. Cairo, Giza, Alexandria and the Delta are fastest; everywhere else takes a few days more.
Can I try it before I buy?
Tap the phone on the homepage to see exactly what your customer sees. If you'd rather hold a real one, message us and we'll bring one to your place in Cairo.
Still unsure?
Straight answers. Anything else, message us on WhatsApp — a human replies.